Privacy Policy
Last updated: January 23, 2024
This Privacy Policy describes how Core One ("we", "us", or "our") collects, uses, stores, and shares information about you when you access or use our website and services available at casinyclaim.pro (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information to provide and improve our Service. The types of information we collect depend on how you interact with us.
1.1 Information You Provide Directly
When you register an account, make an inquiry, submit a form, or communicate with us, we may collect the following:
| Category | Examples |
|---|---|
| Identity Information | Full name, username, date of birth |
| Contact Information | Email address, phone number, postal address |
| Account Credentials | Password, security questions |
| Payment Information | Billing address, payment method details (processed via secure third-party providers) |
| Communications | Messages, feedback, support requests |
1.2 Information Collected Automatically
When you access the Service, certain technical information is collected automatically, including:
| Category | Examples |
|---|---|
| Device Information | Device type, operating system, browser type and version |
| Usage Data | Pages visited, time spent, links clicked, session duration |
| Network Information | IP address, internet service provider, geographic region |
| Cookies and Trackers | Session cookies, persistent cookies, pixel tags, local storage |
1.3 Information from Third Parties
We may receive information about you from third-party sources, such as analytics providers, advertising partners, social media platforms (if you connect accounts), and payment processors. This information is combined with data we already hold about you.
2. How We Use Your Information
We use collected information for the following purposes:
| Purpose | Description |
|---|---|
| Service Delivery | To create and manage your account, process transactions, and provide the core features of the Service |
| Communication | To send transactional messages, respond to inquiries, and provide customer support |
| Personalisation | To tailor content, recommendations, and user experience based on your preferences and behaviour |
| Security and Fraud Prevention | To detect, investigate, and prevent unauthorised access, abuse, or illegal activity |
| Analytics and Improvement | To analyse usage patterns, measure performance, and improve our Service |
| Legal Compliance | To meet applicable legal obligations, enforce our terms, and respond to lawful requests |
| Marketing | To send promotional communications where you have provided consent or where otherwise permitted |
We do not use your information for automated decision-making that produces legal or similarly significant effects without human oversight.
3. Legal Basis for Processing
Where required, we process your personal information on one or more of the following legal grounds:
Contractual necessity — processing is required to fulfil our agreement with you or to take steps at your request before entering into an agreement.
Legitimate interests — processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms.
Legal obligation — processing is required to comply with a legal obligation to which we are subject.
Consent — where you have given clear, informed consent to processing for a specific purpose. You may withdraw consent at any time without affecting the lawfulness of prior processing.
4. Cookies and Tracking Technologies
4.1 What We Use
We use cookies, web beacons, and similar tracking technologies to operate and improve the Service. Cookies are small text files stored on your device.
4.2 Types of Cookies
| Type | Purpose |
|---|---|
| Essential Cookies | Required for basic site functionality, authentication, and security |
| Functional Cookies | Remember your preferences and personalise your experience |
| Analytics Cookies | Collect aggregated data about how users interact with the Service |
| Marketing Cookies | Track visits across sites to deliver relevant advertising |
4.3 Managing Cookies
You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Service. For more information on managing cookies, refer to your browser's help documentation.
5. Sharing and Disclosure of Information
We do not sell your personal information. We may share your information in the following circumstances:
5.1 Service Providers
We engage trusted third-party service providers to assist in operating the Service, including hosting, payment processing, analytics, email delivery, and customer support. These providers access your information only as necessary to perform their functions and are bound by confidentiality obligations.
5.2 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
5.3 Legal Requirements
We may disclose your information when required by law, regulation, legal process, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
5.4 Consent-Based Sharing
With your explicit consent, we may share your information with third parties for purposes not described in this policy.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law. The criteria used to determine retention periods include:
Active account status — information is retained for the duration of your account and a reasonable period thereafter.
Legal obligations — certain records must be kept for defined periods to comply with applicable laws.
Dispute resolution — information may be retained as needed to resolve disputes or enforce agreements.
When information is no longer required, we securely delete or anonymise it.
7. Data Security
We implement appropriate technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission, access controls, and regular security assessments.
No method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
8. International Data Transfers
Core One operates as a transnational online service. Your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.
Where we transfer information internationally, we take steps to ensure that appropriate safeguards are in place to protect your information and that transfers are conducted in compliance with applicable requirements.
9. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal information:
| Right | Description |
|---|---|
| Access | Request a copy of the personal information we hold about you |
| Rectification | Request correction of inaccurate or incomplete information |
| Erasure | Request deletion of your personal information, subject to certain conditions |
| Restriction | Request that we limit how we use your information in certain circumstances |
| Portability | Receive your information in a structured, machine-readable format |
| Objection | Object to processing based on legitimate interests or for direct marketing purposes |
| Withdraw Consent | Withdraw consent at any time where processing is based on consent |
To exercise any of these rights, please contact us using the details provided in the Contact section below. We will respond to your request within a reasonable timeframe. We may need to verify your identity before processing certain requests.
10. Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information without parental consent, please contact us immediately. We will take steps to remove such information from our records.
11. Third-Party Links and Services
The Service may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you access. We have no control over and assume no responsibility for the content, privacy practices, or conduct of third-party sites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a notice on the Service.
Your continued use of the Service after any changes take effect constitutes your acceptance of the revised policy. We encourage you to review this page periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Company: Core One
Address: 71 Hall Rd Carrum Downs VIC 3201, Australia
Phone: +61 2 6885 9666
Email: info@coreone.com
Website: casinyclaim.pro